Front Desk Manager

Pho Prime, LLC; Minneapolis (MN); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Paid Training

Discounts & Benefits

Cellphone Reimbursement

Healthcare Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Career Development

Short-Term Disability

Job summary

NFC Amenity Management in Minneapolis, MN is seeking a Front Desk Manager for a full-time, permanent role. The position offers $21.00 per hour, with afternoons and weekends in the weekly schedule.

You will supervise a team, ensure desk coverage, and deliver a welcoming, professional experience for residents and guests. Benefits include health, vision, and dental insurance, paid training, paid time off, and a range of employee discounts.

Qualifications

• Experience supervising others is a plus.
• Must be able to work independently in a fast-paced environment.
• A welcoming, eye-contact oriented demeanor is essential.
• Front desk management and hospitality experience preferred.

Responsibilities

• Assist in hiring, training, and mentoring a team aligned with brand standards.
• Supervise staff, coordinate meetings/training, and manage schedules for desk coverage.
• Create operating systems and checklists to maintain a clean, well-run facility.
• Conduct daily facility inspections and report malfunctions to management promptly.
• Handle resident requests, calls, and reservations; coordinate all facility bookings.
• Facilitate contractor check-ins/check-outs and liaise with preferred vendors.
• Support community events required by the building and stay informed on trends.
• Liaise with HR/ Risk policies and perform other duties as assigned.

Job description

Front Desk Manager NFC Amenity Management

Address Minneapolis, MN, 55410, US

Compensation $21.00/hour

Schedule Full time

Job Type Permanent

Description

This position includes Health, Vision, and Dental Insurance options, as well as Paid Time Off.

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Experience in supervising others is a plus. Making eye contact and being welcoming are essential. The pay is $21.00 per hour for this full-time position. The weekly schedule for this position will include afternoons and weekends.

• Weekly Pay!
• Paid Training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements are available for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

Responsibilities:

• Assist in hiring, training, and mentoring a team that will follow the company's mission and brand standards.
• Supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage.
• Create operating systems and checklists to ensure a well-maintained, clean facility. Be the primary point of contact for facility maintenance, repairs, and cleaning.
• Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management.
• Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns. Coordinate all facility reservations.
• Facilitate contractor check-ins and check-outs, and cultivate relationships with the company's preferred vendors.
• Assist in the preparation of the community events required by the building.
• Stay abreast of industry standards, technology, and trends.
• Perform other duties as assigned that relate to the success of the property.
• This position requires you to work exclusively at the front desk.
• Follows all HR and Risk Management Company Policies
• Performs miscellaneous job-related duties as assigned.
• Covers shifts for team members to ensure proper staffing requirements are maintained.
• Uses the Company-Approved Team Scheduler to ensure payroll budget compliance.

Some of the traits and qualities we look for in this position include:

• Front Desk Management
• Hospitality Management
• Outgoing Personality
• Teamwork
• Detail-Oriented
• Proactive
• Scheduling
• Accuracy
• Training & Teaching Others
• Client Relationship Skills

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad, the pay is $21.00 per hour. It has been listed at this rate in the past.