Front Desk Agent

Pho Prime, LLC; New York (NY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Discounts and benefits

Cellphone reimbursements

Healthcare benefits

Paid time off

NFC University training

Short-term disability

Job summary

Pho Prime, LLC is seeking a dedicated front desk associate for multiple New York properties. The role emphasizes independent work in a fast-paced environment, welcoming interactions with residents and guests, and delivering exceptional service.

You will handle deliveries, coordinate contractor visits, and ensure compliance with property rules while maintaining a sharp appearance in uniform. This full-time position offers weekly pay, paid training, and a range of benefits.

Qualifications

• Front desk experience required or preferred.
• Hospitality mindset and guest service skills.
• Outgoing personality and positive attitude.
• Teamwork and collaboration with staff.

Responsibilities

• Ensure smooth operations by communicating with team, management, residents/guests.
• Receive and sign for deliveries and coordinate with residents.
• Coordinate contractor arrivals and visits from realtors or buyers/renters.
• Remind residents of rules and regulations set by management.
• Follow procedures for resident, guest, and vendor access.
• Respond promptly to resident requests and inquiries.
• Maintain a professional appearance in supplied uniform.
• Enjoy interacting with residents throughout shifts.

Skills

Front desk experience

Hospitality

Outgoing personality

Teamwork

Multitasking

Flexibility

Detail-oriented

Proactive

Job description

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential. The pay for this full-time position is $18 per hour. Benefits include Paid Time Off and Health/Vision/Dental Insurance options.

• Weekly Pay!
• Paid training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests.
• Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently.
• Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

These are the qualities and attributes we're looking for in this position:

• Front Desk Experience
• Hospitality
• Outgoing Personality
• Teamwork
• Ability To Multitask
• Flexibility
• Detail-Oriented
• Proactive

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

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At the time of this ad, the position pays $18 per hour. Historically, it pays $18 per hour.