Front Desk Manager

Injury Centers of Brevard; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A multi-location chiropractic clinic in New York is seeking a Front Desk Manager. The role involves managing patient check-ins, scheduling, and office operations in a fast-paced environment. The ideal candidate has strong organizational and multitasking skills, along with a background in customer service or management. This position offers stability and a structured work environment, making it crucial for team success and patient care.

Qualifications

• Preferred: 2+ years of front desk, administrative, or customer service experience.
• Preferred: 2+ years of management or team leadership experience.
• Strong organizational and multitasking skills.
• Ability to follow policies, procedures, and compliance standards.

Responsibilities

• Balance patient check-ins and scheduling.
• Verify insurance and manage medical records.
• Coordination with providers and leadership.

Skills

Organizational skills

Multitasking skills

Customer service skills

Job description

Front Desk Manager – Bring Order, Energy & Excellence to Patient Care

You thrive when expectations are clear, standards are high, and your role directly supports a bigger mission. You don’t need to “run the show”, but instead, you take pride in being the person who makes the system work. You enjoy fast-paced days, helping people, and keeping things accurate, organized, and moving forward. At Injury Centers of Brevard, our Front Desk Manager is the backbone of the clinic. You’ll be part of a tight, professional team that relies on structure, communication, and quality to deliver outstanding care to patients recovering from injury. If you like knowing what “great work” looks like and taking satisfaction in consistently delivering it, you’ll fit right in here.

About the Role

This role is designed for someone who enjoys variety, teamwork, and clear operating standards. Your day will move quickly — balancing patient check-ins, scheduling, insurance verification, medical records, and coordination with providers and leadership. You’ll follow established systems, keep the office running smoothly, and step in when things get busy or unexpected. You’ll interact professionally with patients, support your teammates, and ensure policies and care plans are followed accurately. If you like structured work with constant movement, multiple priorities, and clear expectations, this role will keep you engaged and challenged.

About Us

Injury Centers of Brevard is a multi-location chiropractic and physiotherapy clinic serving the Brevard community with a focus on helping patients recover from auto accidents and injuries. Our clinics are built around consistent care, strong systems, and a professional, patient-first culture. We believe great outcomes come from teams that are aligned, accountable, and supported by clear processes. Our leadership focuses on training, communication, and continuous improvement to ensure both our patients and our staff have a high-quality experience. As we continue to grow, we are looking for long-term team members who value structure, teamwork, and pride in doing things the right way.

If you’re looking for a role where your organization, accuracy, and work ethic truly matter — and where you can be part of a team that depends on you — we’d love to meet you. Apply today and take the next step into a position that offers stability, purpose, and a clear standard for success.

Position Overview

• Work Hours: Full-Time, On-Site (Cocoa, FL)
• Clinic Hours: Mon–Thurs 8:20 AM–6:20 PM, Fri 8:20 AM–4:30 PM
• Job type: Leadership Role | Front Desk | Office Operations

Highlights

Highlights: Patient Scheduling, Office Flow & Insurance Verification, Medical Records & EHR Management, Compliance & Policy Adherence, Team-Based Work Environment

QUALIFICATIONS

• Preferred: 2+ years of front desk, administrative, or customer service experience
• Preferred: 2+ years of management or team leadership experience
• Strong organizational and multitasking skills
• Ability to follow policies, procedures, and compliance standards