Chiropractic Assistant - Front Desk

AlignLife Chiropractic & Natural Health Center; Ocala (FL); On-site; USD 32,000 - 36,000; Full time

Job summary

AlignLife Chiropractic & Natural Health Center in Ocala and The Villages, FL seeks an experienced Chiropractic Assistant – Front Desk to drive patient experience and practice growth. You’ll welcome patients, manage scheduling, and support onboarding to keep visits moving smoothly.

You’ll thrive in a fast-paced, people-focused environment, coordinating phones, basic reporting, and daily front-desk operations while collaborating with doctors and the care team to improve retention and efficiency.

Qualifications

• High school diploma or GED; Medical Assistant background preferred.
• 1+ years in a similar patient-facing or front-desk healthcare environment preferred.
• People-first, growth-oriented mindset and enthusiasm for helping patients and the practice thrive.

Responsibilities

• Serve as the welcoming face of the practice, creating an experience that builds trust, loyalty, and word-of-mouth referrals
• Manage daily front-desk operations of a busy chiropractic practice: scheduling, answering phones, patient therapies, and completing new patient packets
• Own patient scheduling and reactivation — keeping the calendar full, following up with patients, and helping minimize no-shows and drop-offs
• Support new patient onboarding and help patients understand and stay committed to their care plans
• Track and report on daily and weekly metrics that measure patient flow, retention, and practice performance
• Partner with the doctors and care team to identify opportunities to improve patient experience, conversion, and office efficiency
• Contribute to a positive, growth-minded culture that reflects the AlignLife mission

Skills

Front desk experience

Healthcare experience

Scheduling systems

Customer service

Communication skills

Multi-tasking

Education

High school diploma or GED

Medical Assistant background

Tools

Scheduling software

Phone systems

Reporting tools

Job description

Role Overview

The front desk is the heartbeat of our practice and the first impression every patient has of AlignLife. As our Chiropractic Assistant – Front Desk, you'll do far more than manage the schedule: you'll be a driver of patient experience, retention, and practice growth. From the warm welcome that turns a first-time visitor into a lifelong patient, to the follow-up that keeps our schedule full, your work directly shapes the success of our office. If you're organized, people-focused, and motivated by growth, this is a role where you'll see the impact of your work every single day. We're currently seeking an experienced, full-time Chiropractic Assistant for our busy Ocala and The Villages, Florida locations.

What You'll Do

• Serve as the welcoming face of the practice, creating an experience that builds trust, loyalty, and word-of-mouth referrals


• Manage daily front-desk operations of a busy chiropractic practice: scheduling, answering phones, patient therapies, and completing new patient packets


• Own patient scheduling and reactivation — keeping the calendar full, following up with patients, and helping minimize no-shows and drop-offs


• Support new patient onboarding and help patients understand and stay committed to their care plans


• Track and report on daily and weekly metrics that measure patient flow, retention, and practice performance


• Partner with the doctors and care team to identify opportunities to improve patient experience, conversion, and office efficiency


• Contribute to a positive, growth-minded culture that reflects the AlignLife mission

Qualifications

• High school diploma or GED equivalent; Medical Assistant background preferred


• 1+ years in a similar patient-facing or front-desk healthcare environment preferred


• Strong organizational and leadership skills, with the ability to manage multiple priorities in a fast-paced setting


• Experience with office management and supervisory responsibilities


• A people-first, growth-oriented mindset and genuine enthusiasm for helping patients and the practice thrive


• Comfort with scheduling systems, phones, and basic reporting/metrics