Front Desk Coordinator

HealthSource Chiropractic of Thousand Oaks; Thousand Oaks (CA); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k)

CEUs paid

Malpractice insurance

PTO

Performance bonus

Advancement opportunities

Training & development

Job summary

HealthSource Chiropractic of Thousand Oaks is seeking a Front Desk Coordinator to serve as the first point of contact for patients and guide them through their care journey. This role goes beyond reception, acting as the face of the clinic and a key contributor to patient onboarding and ongoing care adherence.

You will manage calls, appointments, and daily flow, while conducting financial consultations and presenting care options to new patients.

Qualifications

• 1–3 years of experience in customer service or medical office settings.
• Strong communication skills and confidence with people.
• Ability to discuss finances and guide decision-making conversations.
• Highly organized with attention to detail.
• Positive, energetic, multitask in a fast-paced environment.

Responsibilities

• Welcome every patient with warmth, professionalism, and confidence.
• Answer phones, schedule appointments, and manage the daily flow of the clinic.
• Conduct financial consultations and present care plans to new patients.
• Help patients understand their treatment options and commit to care.
• Support patient retention and visit plan compliance.
• Handle payments, insurance verification, and collections accurately.
• Maintain a smooth, organized, and positive front office environment.
• Support clinic marketing and community outreach efforts.

Skills

Customer service

Medical office

Chiropractic experience

Dental experience

Retail/hospitality

Tools

Scheduling systems

Office tools

Job description

Benefits:

• PTO and other great benefits
• Continuous clinical and business training
• Company-paid CEU’s
• Company-paid MalPractice Insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Front Desk Coordinator – Be the Heart of Our Growing Chiropractic Clinic

Are you ready to be more than just a receptionist?

Step into a key role at our growing HealthSource Chiropractic clinic as the first point of contact for every patient; and the person who helps guide them through their journey to better health.

This is not a traditional front desk job. You’ll be the face of the clinic, a trusted guide for patients, and a critical part of helping people commit to and stay on their care plans while supporting the growth of a thriving practice.

If you’re people-focused, confident in communication, and excited about being part of a high-energy healthcare team, this is an opportunity to build a meaningful and financially rewarding career.

Why This Role Will Blow You Away

• Competitive base salary of $52,000/year
• Quarterly performance bonus up to $7,500 per quarter ($30,000/year)
• Direct impact on patient care, experience, and clinic growth
• Be the first impression and trusted guide for every patient
• Structured system with clear goals and measurable success
• Monday–Friday schedule with limited Saturday community events (4–6 per year)
• Opportunity to grow into Lead Patient Care Coordinator or Office Manager

Your Mission

You are the hub of the patient experience—from first call to completed care plan.

• Welcome every patient with warmth, professionalism, and confidence
• Answer phones, schedule appointments, and manage the daily flow of the clinic
• Conduct financial consultations and present care plans to new patients
• Help patients understand their treatment options and commit to care
• Support patient retention and visit plan compliance
• Handle payments, insurance verification, and collections accurately
• Maintain a smooth, organized, and positive front office environment
• Support clinic marketing and community outreach efforts

What We’re Looking For

• 1–3 years of experience in customer service, medical office, chiropractic, dental, or high-end retail/hospitality
• Strong communication skills and natural confidence with people
• Comfortable discussing finances and guiding decision-making conversations
• Highly organized with strong attention to detail
• Positive, energetic, and able to multitask in a fast-paced environment
• Tech-comfortable with scheduling systems and office tools
• Team player who takes ownership and thrives on results

Why You’ll Love This Role

This is a chance to be at the center of a growing healthcare practice where your work directly impacts patients’ lives and the success of the clinic.

You won’t just be answering phones—you’ll be helping people take the first step toward better health, building long-term relationships, and playing a key role in a high-performing team.

If you’re driven, people-oriented, and want a career where effort translates into real financial reward and growth, we’d love to meet you.