Front Desk Manager

TR Lodging Realty LLC; Toms River (NJ); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Paid time-off

Health plan

Dental plan

Vision plan

Retirement plan

Job summary

The Days Hotel of Toms River is seeking a professional, organized Front Desk Manager to lead our front desk team in a fast-paced hospitality environment.

In this full-time role, you will supervise front desk staff, ensure smooth check-in/check-out, handle guest inquiries and coordinate with housekeeping and maintenance. Strong leadership, problem-solving, and communication skills are essential.

Qualifications

• 1–2 years of front desk or hospitality experience, with supervisory exposure.
• Excellent problem-solving skills and strong attention to detail.
• Superb written and verbal communication abilities.
• Ability to stand for long periods and work weekends/holidays.
• Proficiency with property management systems (PMS) preferred.

Responsibilities

• Supervise and train front desk staff
• Ensure smooth check-in/check-out operations
• Handle guest inquiries, concerns, and escalations
• Monitor room availability and manage reservations
• Work closely with housekeeping and maintenance to coordinate guest needs
• Assist in preparing daily reports and tracking performance
• Must be able to handle multiple responsibilities in a fast-paced environment

Skills

Front desk supervision

People leadership

Communication skills

Problem-solving

Attention to detail

Tools

Property Management System (PMS)

Job description

Description

The Days Hotel of Toms River is seeking a professional, organized, and customer-focused Front Desk Manager. If you’re a strong leader with hotel experience who thrives in a fast-paced environment, we’d love to hear from you!

The Days Hotel of Toms River is part of the Hotels Unlimited family of hotels. We are a New Jersey-based, family-owned company established in 1979, committed to growth through excellence. At Hotels Unlimited, we believe guests select our hotels because of our caring and attentive team members. We understand that small acts of thoughtfulness make all the difference in creating an extraordinary hospitality experience.

Responsibilities

• Supervise and train front desk staff
• Ensure smooth check-in/check-out operations
• Handle guest inquiries, concerns, and escalations
• Monitor room availability and manage reservations
• Work closely with housekeeping and maintenance to coordinate guest needs
• Assist in preparing daily reports and tracking performance
• Must be able to handle multiple responsibilities in a fast-paced environment

Compensation and Benefits include:

• This position offers a starting annual salary ranges from $45k to $50k, depending on qualifications and experience.
• Full-time employees will have the opportunity to earn paid time-off and join the company's health, dental, vision, and retirement plans (once qualified).

Requirements

Requirements:

• 1 to 2 years of front desk or hospitality experience, with 1 year in a supervisory role
• Excellent problem-solving skills
• Strong attention to detail
• Superb written and verbal communication skills
• Ability to stand for long periods of time
• Proficiency in property management systems (PMS) preferred
• Flexibility to work weekends, holidays, and varied shifts