Front Desk Manager

NFC Amenity Management; California; On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Discounts and benefits

Cellphone reimbursements

Healthcare benefits

Paid time off

Career development (NFC University)

Job summary

NFC Amenity Management is seeking a full-time Front Desk Supervisor to manage a front desk team, ensure guest satisfaction, and uphold brand standards at our properties in California. The role requires strong leadership, organization, and the ability to thrive in a fast-paced environment.

You will oversee staffing, scheduling, training, and daily operations at the front desk while maintaining a welcoming, professional atmosphere for residents and guests.

Qualifications

• Experience supervising others is a plus.
• Ability to work independently in a fast-paced environment.
• Willingness to work at front desk and provide excellent guest service.

Responsibilities

• Hire, train, and mentor a team aligned with company mission and brand standards.
• Supervise staff, manage schedules, and coordinate meetings/trainings.
• Maintain facility operations, perform daily inspections, and address maintenance needs.
• Resolve resident requests and coordinate reservations and events.
• Foster relationships with vendors and oversee contractor check-ins/out.

Skills

Front Desk Management

Hospitality Management

Outgoing Personality

Teamwork

Mentoring

Detail-Oriented

Proactive

Scheduling

Accuracy

Training & Teaching

Client Relationship Skills

Financial Management

Job description

Job Description

Job Description

This position includes Health, Vision, and Dental Insurance options, as well as Paid Time Off.

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Experience in supervising others is a plus. Making eye contact and being welcoming are essential. The pay is $45,000 per year for this full-time position. The weekly schedule for this position will include afternoons and weekends.

Benefits:

• Weekly Pay!
• Paid Training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements are available for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

Responsibilities

• Assist in hiring, training, and mentoring a team that will follow the company's mission and brand standards.
• Supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage.
• Create operating systems and checklists to ensure a well-maintained, clean facility. Be the primary point of contact for facility maintenance, repairs, and cleaning.
• Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management.
• Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns. Coordinate all facility reservations.
• Facilitate contractor check-ins and check-outs, and cultivate relationships with the company's preferred vendors.
• Assist in the preparation of the community events required by the building.
• Stay abreast of industry standards, technology, and trends.
• Perform other duties as assigned that relate to the success of the property.
• This position requires you to work exclusively at the front desk.
• Follows all HR and Risk Management Company Policies
• Performs miscellaneous job-related duties as assigned.
• Covers shifts for team members to ensure proper staffing requirements are maintained.
• Uses the Company Approved Team Scheduler to ensure payroll budget compliance.

Some of the traits and qualities we look for in this position include:

• Front Desk Management
• Hospitality Management
• Outgoing Personality
• Teamwork
• Mentoring
• Detail-Oriented
• Proactive
• Scheduling
• Accuracy
• Training & Teaching Others
• Client Relationship Skills
• Financial Management

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

#ZR

At the time of this ad, the pay is $45,000. It has been listed at $45,000 in the past.

Company Description

Full-time positions include Health, Vision, and Dental Insurance options, as well as Paid Time Off.

Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.

The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.

NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C