Event Planner / Lifestyle Director

NFC Amenity Management; New York (NY); Vor Ort; USD 68.000 - 90.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Paid training

Health insurance

Dental insurance

Vision coverage

Employee discounts

Reimbursements

Paid time off

Career development

Zusammenfassung

NFC Amenity Management is seeking a dedicated Event Planner / Lifestyle Director to oversee resident activities and promote a vibrant clubhouse experience. You will craft programs, lead a diverse team, and ensure spaces become the community focal point.

The role covers planning, marketing, and executing events, managing front desk, fitness, and spa operations, and building partnerships with local businesses to enhance resident experiences.

Qualifikationen

• Experience in hospitality front desk operations.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.

Aufgaben

• Create, plan, market, and execute events and programs for residents of all ages.
• Lead the Lifestyle Team to manage day-to-day clubhouse operations including front desk, fitness classes, and spa services.
• Develop fitness and spa programming, coordinate staff schedules, and ensure guest needs are met.

Kenntnisse

Front Desk Experience

Hospitality

Outgoing Personality

Teamwork

Multitasking

Flexibility

Detail-Oriented

Proactive

Jobbeschreibung

Event Planner / Lifestyle Director NFC Amenity Management

Address New York, NY, 11211, US

Compensation $80,000.00/year

Schedule Full time

Job Type Permanent

Industry Property and real-estate

Description

The pay for this position is $80,000.00 per year. This is a full-time position that includes Paid Time Off and Health/Vision/Dental Insurance options.

• Weekly Pay!
• Paid training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

Summary:

Our Lifestyle Director is the facilitator of all resident activities and is ultimately responsible for developing the clubhouse and amenity spaces to be the focal point of the community. This is accomplished by creating an internal promotion plan to promote programs, activities, and resident-attended events. All community activities must provide an enjoyable, stimulating experience that reinforces the residents' decision to purchase their home.

Responsibilities:

The Lifestyle Director will be responsible for creating, planning, marketing, and executing all events and programs offered by NFC Amenity Management for residents of all ages, including community festivals, educational programs, resident socials, and neighborhood clubs for families, children, teens, and adults. In addition, they will lead the Lifestyle Team to manage the day-to-day operations of the community clubhouse. This will include managing a diverse team to cover the front desk, fitness classes & programming, and spa services, while creating a comprehensive fitness offering that meets our clients' needs.

Other responsibilities will include:

• Oversee all front-desk operations to ensure the client is satisfied with their amenity offering.
• Hire, train, and mentor a clubhouse team (front desk, fitness, and spa) that will follow the company's mission and brand standards.
• Lead the creation and refinement of the fitness and spa programming. This includes introducing new group exercise classes, spa services, and related offerings.
• Supervise clubhouse staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage.
• Guide the team to anticipate, identify, and ensure guest needs are met and that the NFC/client service standard is met.
• Build partnerships with local businesses and organizations.
• Assist with marketing for public events organized by the Developer.
• Solicit sponsorships for community events.
• Ensure a consistent image and that NFC's/client standard branding is consistently portrayed.
• Manage expenses within given budget parameters utilizing spend-down sheets.
• Encourage all residents to participate in the monthly activities. Maintain a record of resident attendance and analyze program success/failure.
• Work with NFC's graphic designer and client to ensure a consistent image.
• Prepare or direct the preparation of a robust monthly community newsletter to inform residents, families, prospects, and referral sources about major community events.
• Update applicable websites with Lifestyle Information and use multiple communication channels to promote community events.
• Communicate with other department heads and staff to gather the information needed to deliver resident and guest experiences that exceed expectations and create "moments of magic".
• Use the Company Approved Team Scheduler to ensure payroll budget compliance.
• Perform other duties as assigned that relate to the success of the property.
• Be compliant with the on-site policies and procedures.
• Attend property management meetings and convey all relevant information to NFC Amenity area leadership (supervisor).
• Complete necessary Payroll Tasks by Company deadlines.
• Adhere to all NFC policies.
• Facilitate consistent daily communication and staff meetings to keep staff up to date on all aspects of operations.
• Ensure equipment is maintained in good working order.
• Refine/propose standard operating procedures and checklists to ensure a well-maintained, clean facility.
• Attends company meetings/trainings and ensures all team members participate.
• Maintains professional relationships with property management/ staff.
• Follows HR and Risk Management protocols.
• Monitors and reviews daily employees’ performance and provides necessary support, training, or counseling as needed.
• Maintains a clearly established opening and closing procedure.
• Sets clear, measurable objectives, delegates responsibility, recognizes outstanding performance, and promotes problem-solving and issue resolution.
• Implements opportunities for managing operational costs.

These are the qualities and attributes we're looking for in this position:

• Front Desk Experience
• Hospitality
• Outgoing Personality
• Teamwork
• Ability To Multitask
• Flexibility
• Detail-Oriented
• Proactive

All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad, the position pays $80k per year. Historically, it was offered at $70k per year.