Patient Scheduler & Front Desk Coordinator

Truman Medical Centers; Kansas City (MO); On-site; USD 38,000 - 48,000; Full time

Job summary

Truman Medical Centers UH2 OBGYN Clinic in Kansas City, MO is seeking a Patient Scheduler who will be the first friendly face for patients, guiding them from scheduling through check-in and checkout.

You will manage patient flow, ensure timely appointments, and keep patient demographics and financial information accurate in the front desk system while explaining health benefits and billing basics to patients, contributing to a smooth, patient‑centered experience at the front desk.

Qualifications

• High school diploma or equivalent required.
• At least one year of customer service experience.
• Strong verbal and written communication skills; proficient with computers.

Responsibilities

• Assist patients with scheduling, check-in, and check-out for a seamless visit.
• Manage patient flow to ensure timely and efficient scheduling and check-ins.
• Ensure accurate entry of patient demographics and financial information.
• Answer calls, respond to patient requests, and explain health benefits and billing policies.
• Maintain an organized front desk and up-to-date patient records.

Skills

Customer service

Verbal communication

Written communication

Tech-savvy

Education

High school diploma or equivalent

Tools

Patient management system

Job description

Truman Medical Centers UH2 OBGYN Clinic in Kansas City, MO is seeking a Patient Scheduler who will be the first friendly face for patients, guiding them from scheduling through check-in and checkout.

You will manage patient flow, ensure timely appointments, and keep patient demographics and financial information accurate in the front desk system while explaining health benefits and billing basics to patients, contributing to a smooth, patient‑centered experience at the front desk.