Front Desk & MA Cross-Training — Growth Role

Radiance Medical Aesthetics and Wellness Spa; Williston (VT); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Radiance Medical Aesthetics and Wellness Spa in Williston, VT is hiring a Full-Time Front Desk Coordinator who will also be cross-trained as a Medical Assistant. The role emphasizes patient interaction, scheduling, data entry, and keeping the clinic running smoothly.

You will manage phone calls, emails, insurance/document flows, assist during procedures when needed, and participate in team trainings. A professional demeanor, confidentiality (HIPAA), and reliable attendance are essential.

Qualifications

• Experience in a medical or spa reception setting preferred.
• Excellent communication and organizational skills.
• Able to maintain HIPAA confidentiality and professional conduct.
• Willingness to cross-train as Medical Assistant.

Responsibilities

• Greet patients and manage front-desk interactions professionally.
• Schedule appointments and handle calls/emails per protocols.
• Prepare patient files and assist during procedures as needed.
• Maintain clinic organization and cleanliness; support team operations.

Skills

Front desk operations

Medical office experience

HIPAA compliance

Excellent communication

Team player

Tools

Office software

Job description

Radiance Medical Aesthetics and Wellness Spa in Williston, VT is hiring a Full-Time Front Desk Coordinator who will also be cross-trained as a Medical Assistant. The role emphasizes patient interaction, scheduling, data entry, and keeping the clinic running smoothly.

You will manage phone calls, emails, insurance/document flows, assist during procedures when needed, and participate in team trainings. A professional demeanor, confidentiality (HIPAA), and reliable attendance are essential.