Front Desk/MA

BASS Medical Group; Concord (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with match

Paid vacation/holidays

Job summary

BASS Medical Group in Alabama is seeking a Medical Front/Back Office Coordinator. The role requires strong computer skills, multitasking, excellent communication, and a positive can-do attitude to support patients at checkout and coordinate care.

Responsibilities include handling lab results, processing prior authorizations, contacting insurers, and working with providers to educate patients. On-site, Monday–Friday, 32 hours/week with potential for full-time based on performance.

Qualifications

• High school diploma required.
• Medical Assistant Certificate preferred (AAM/CMA).
• Experience with EMR systems (EPIC preferred).
• Strong verbal and written communication required.

Responsibilities

• Perform admin and direct patient care tasks at check-out.
• Obtain lab/test results from outside and send orders.
• Process prior authorizations for tests and MD orders.
• Contact insurers to file appeals or obtain authorizations.
• Coordinate patient care with providers and educate patients.

Skills

Customer service

Multitasking

Communication skills

Adaptability

Proactive / independent work

Education

High School diploma

Medical Assistant Certificate (AAM/CMA)

Tools

EPIC EMR

Microsoft Word

Excel

Outlook

Job description

Description

A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must.

Qualifications:

• Electronic Medical Records programs, (EPIC Preferred)
• Customer Service Experience
• Multiple Phone Lines/Experience in a fast paced work environment
• Medical Terminology, OSHA and HIPAA training Experience with Medicare, HMO and PPO insurance payers
• Excellent verbal and written communication skills required
• Proven problem solving, analytical and decision making skills Strong computer skills (Microsoft Word, Excel and Outlook)

Prefer experience but willing to train the right Candidate

Duties:

• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.
• Obtain Lab/test results from outside as well as sending standing Orders to designated labs
• Processing prior authorizations for various tests MD orders
• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment
• Working closely with providers to coordinate patient care needs
• Providing patients with referrals for continuing care Educate patients about processes and procedures

Education/Certification Requirements:

• High School diploma required
• Medical Assistant Certificate (AAM/CMA) CA/National preferred

Experience:

• Two to three years Medical front and back office experience preferred One year EMR preferred- EPIC Preferred

Work Hours: Monday - Friday 8:15pm - 5:00pm 32hours/week

Compensation based on experience. Anthem Medical/Anthem Dental/Anthem Vision Life Insurance Benefits AD&D LTD Aflac Nationwide Pet Insurance 10111 FSA & HSA Plans Disability Benefits Matching 401k retirement Plan and Profit sharing Vacation, Sick leave and paid holidays

Willing to offer full time to candidates based on performance