Front Desk/MA

Bass Privia Management Company of California, LLC; Concord (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Life Insurance

AD&D

LTD

Aflac

Pet Insurance

FSA/HSA Plans

401k retirement plan

Vacation & Paid Holidays

Job summary

Bass Privia Management Company of California, LLC is seeking a capable Medical Front/Back Office assistant in Concord, CA. The role includes front-desk and clinical support, lab results coordination, and processing prior authorizations to expedite patient care.

The ideal candidate will have EPIC EMR experience, strong communication skills, and familiarity with Medicare/Medicaid payers. Monday–Friday, 32 hours weekly, with comprehensive benefits offered.

Qualifications

• Two to three years medical front and back office experience preferred.
• High School diploma required.
• Medical Assistant Certificate CA/National preferred.
• Excellent verbal and written communication skills required.
• Experience with Medicare, HMO and PPO insurance payers.

Responsibilities

• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.
• Obtain lab/test results from outside as well as sending standing orders to designated labs.
• Process prior authorizations for various tests and MD orders.
• Contact insurance companies to file appeals or obtain verbal authorizations for urgent treatment.
• Work closely with providers to coordinate patient care needs.
• Provide patients with referrals for continuing care and educate on processes.

Skills

EPIC EMR

Customer Service

Multi-line phone handling

Medical Terminology

HIPAA training

MS Word / Excel / Outlook

Communication skills

Problem solving

Education

High School diploma

Medical Assistant Certificate (AAM/CMA CA/National)

Tools

EPIC EMR

Job description

Description

A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must.

Qualifications:

• Electronic Medical Records programs, (EPIC Preferred)


• Customer Service Experience


• Multiple Phone Lines/Experience in a fast paced work environment


• Medical Terminology, OSHA and HIPAA training Experience with Medicare, HMO and PPO insurance payers


• Excellent verbal and written communication skills required


• Proven problem solving, analytical and decision making skills Strong computer skills (Microsoft Word, Excel and Outlook)

Prefer experience but willing to train the right Candidate

Duties:

• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.


• Obtain Lab/test results from outside as well as sending standing Orders to designated labs


• Processing prior authorizations for various tests MD orders


• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment


• Working closely with providers to coordinate patient care needs


• Providing patients with referrals for continuing care Educate patients about processes and procedures

Education/Certification Requirements:

• High School diploma required


• Medical Assistant Certificate (AAM/CMA) CA/National preferred

Experience:

• Two to three years Medical front and back office experience preferred One year EMR preferred- EPIC Preferred

Work Hours: Monday - Friday 8:15pm - 5:00pm 32hours/week

Compensation based on experience. Anthem Medical/Anthem Dental/Anthem Vision Life Insurance Benefits AD&D LTD Aflac Nationwide Pet Insurance 10111 FSA & HSA Plans Disability Benefits Matching 401k retirement Plan and Profit sharing Vacation, Sick leave and paid holidays

Willing to offer full time to candidates based on performance