Front Desk/MA

BASS Medical Group; Concord (CA); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401k retirement plan

Paid holidays

Descripción de la vacante

BASS Medical Group is seeking a medical front/back office professional for a clinic position in Concord, CA. The role requires handling administrative tasks, coordinating patient care, and supporting healthcare providers with EMR documentation and insurance authorizations.

Ideal candidates have EPIC EMR experience, strong communication, and multitasking abilities. This full-time on-site opportunity offers benefits and a collaborative clinical environment.

Formación

• High School diploma required
• Medical Assistant Certificate (AAM/CMA) CA/National preferred
• Two to three years medical front and back office experience preferred
• One year EMR experience; EPIC preferred

Responsabilidades

• Perform all administrative and direct patient care tasks in a clinical setting at check out
• Obtain lab/test results from outside labs and send standing orders to designated labs
• Process prior authorizations for various tests and MD orders
• Contact insurance companies to file appeals or obtain verbal authorizations for urgent treatment
• Coordinate patient care with providers and educate patients about processes and procedures

Conocimientos

Communication skills

Multitasking

Proactive and adaptable

Customer service

Computer literacy

Professional demeanor

Educación

High School diploma

Medical Assistant Certificate (AAM/CMA) CA/National preferred

Herramientas

EPIC EMR

Microsoft Word

Excel

Outlook

Descripción del empleo

Description

A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must.

Qualifications:

• Electronic Medical Records programs, (EPIC Preferred)


• Customer Service Experience


• Multiple Phone Lines/Experience in a fast paced work environment


• Medical Terminology, OSHA and HIPAA training Experience with Medicare, HMO and PPO insurance payers


• Excellent verbal and written communication skills required


• Proven problem solving, analytical and decision making skills Strong computer skills (Microsoft Word, Excel and Outlook)

Prefer experience but willing to train the right Candidate

Duties:

• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.


• Obtain Lab/test results from outside as well as sending standing Orders to designated labs


• Processing prior authorizations for various tests MD orders


• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment


• Working closely with providers to coordinate patient care needs


• Providing patients with referrals for continuing care Educate patients about processes and procedures

Education/Certification Requirements:

• High School diploma required


• Medical Assistant Certificate (AAM/CMA) CA/National preferred

Experience:

• Two to three years Medical front and back office experience preferred One year EMR preferred- EPIC Preferred

Work Hours: Monday - Friday 8:15pm - 5:00pm 32hours/week

Compensation based on experience. Anthem Medical/Anthem Dental/Anthem Vision Life Insurance Benefits AD&D LTD Aflac Nationwide Pet Insurance 10111 FSA & HSA Plans Disability Benefits Matching 401k retirement Plan and Profit sharing Vacation, Sick leave and paid holidays

Willing to offer full time to candidates based on performance