Front Desk Library Assistant: Patron Services & Programs

Relib; Northern (KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Ruth Enlow Library of Garrett County is seeking a front-line service oriented team member to assist patrons with circulation, registrations, and program support. You will handle check-ins/outs, holds, and interlibrary loan requests while ensuring adherence to library policies.

The role involves recommending materials, assisting with equipment, and aiding staff in program planning. A friendly, customer-focused approach is essential for success.

Qualifications

• Provides courteous and professional front-line service to patrons.
• Registers patrons in the library’s patron database and issues library cards.
• Adheres to circulation policies.
• Processes overdue notices and bills.
• Processes interlibrary loan requests.
• Assists Reference Staff when necessary.
• Assists in planning and preparing library programs and events.
• Recommends library materials to patrons based on interests.
• Assists patrons in the use of library equipment.

Responsibilities

• Performs material check-in and check-out, places holds, shelves and retrieves material.
• Processes incoming and outgoing interlibrary loan requests.
• Assists in the planning and preparation of Library programs and events.
• Assists Reference Staff when necessary.
• Recommends Library materials to patrons based on interests.

Skills

Customer service

Front-line service

Attention to detail

Tools

Patron database

Job description

Ruth Enlow Library of Garrett County is seeking a front-line service oriented team member to assist patrons with circulation, registrations, and program support. You will handle check-ins/outs, holds, and interlibrary loan requests while ensuring adherence to library policies.

The role involves recommending materials, assisting with equipment, and aiding staff in program planning. A friendly, customer-focused approach is essential for success.