Front Desk Leader: Drive Guest Experience & Operations

Aimbridge Hospitality LLC; Danvers (MA); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Paid Time Off

401k Retirement Plan

Daily Pay

Job summary

A hospitality management company is looking for a Front Desk Supervisor at Candlewood Suites Boston North Shore Danvers. You'll lead a team to ensure exceptional guest experiences and manage operations efficiently. The role requires at least 2-3 years of experience in the hotel sector, with supervisory experience preferred. Competitive benefits are offered, including health coverage and a 401k plan. Join us to create memorable moments for our guests!

Qualifications

• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.

Responsibilities

• Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free.
• Track logs and manage messages/packages ensuring professionalism.
• Stay sharp on rates and promotions to boost room revenue.
• Train new associates and tackle guest concerns confidently.

Skills

Guest Experience Pro

Operations Maestro

Revenue & Rate Strategist

Team Leader & Problem Solver

Education

High School diploma or equivalent

College coursework in a related field

Job description

A hospitality management company is looking for a Front Desk Supervisor at Candlewood Suites Boston North Shore Danvers. You'll lead a team to ensure exceptional guest experiences and manage operations efficiently. The role requires at least 2-3 years of experience in the hotel sector, with supervisory experience preferred. Competitive benefits are offered, including health coverage and a 401k plan. Join us to create memorable moments for our guests!