Candlewood Suites Boston North Shore Danvers - Front Desk Supervisor

Aimbridge Hospitality LLC; Danvers (MA); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Paid Time Off

401k Retirement Plan

Daily Pay

Job summary

A hospitality management company is looking for a Front Desk Supervisor at Candlewood Suites Boston North Shore Danvers. You'll lead a team to ensure exceptional guest experiences and manage operations efficiently. The role requires at least 2-3 years of experience in the hotel sector, with supervisory experience preferred. Competitive benefits are offered, including health coverage and a 401k plan. Join us to create memorable moments for our guests!

Qualifications

• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.

Responsibilities

• Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free.
• Track logs and manage messages/packages ensuring professionalism.
• Stay sharp on rates and promotions to boost room revenue.
• Train new associates and tackle guest concerns confidently.

Skills

Guest Experience Pro

Operations Maestro

Revenue & Rate Strategist

Team Leader & Problem Solver

Education

High School diploma or equivalent

College coursework in a related field

Job description

Candlewood Suites Boston North Shore Danvers - Front Desk Supervisor Address 238 Andover St, Danvers, MA, 01923 Compensation $19.00/hour

Job Description

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem‑solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION

Candlewood Suites Boston/North Shore/Danvers is a newly renovated extended‑stay hotel offering a modern, comfortable environment for both guests and employees. The property features refreshed suites with full kitchens, upgraded in‑room amenities, new bedding, a fitness room, and complimentary laundry facilities. Located at the junction of Route 1, I‑95, and Route 114, the hotel sits close to Salem, Boston, Gloucester, and several major business hubs. It’s a pet‑friendly, long‑stay environment that blends convenience, comfort, and a welcoming atmosphere for travelers and staff alike.