Hotel Operations Manager: Guest Experience & Profit

Aimbridge Hospitality LLC; Danvers (MA); On-site; USD 57,600 - 70,400; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Paid Time Off

401k Retirement Plan

Job summary

A leading hospitality company is seeking an Operations Manager for Candlewood Suites in Danvers, MA. The role involves supervising day-to-day hotel operations, ensuring guest satisfaction, and leading team members in various departments. Candidates should have a minimum of 3 years' experience in a hotel environment or relevant education. A competitive benefits package, including medical coverage and retirement plans, is offered. The ideal candidate will be detail-oriented, service-oriented, and capable of managing high-pressure situations.

Qualifications

• At least 3 years of progressive experience in a Rooms or F&B department at a Hotel.
• Previous supervisory experience required.
• Must be able to convey information and ideas clearly.

Responsibilities

• Approach all encounters with guests and employees in a friendly and service-oriented manner.
• Maintain high standards of personal appearance and grooming.
• Assist the General Manager in recruiting and training for Guest Services.

Skills

Supervisory experience

Proficiency in Windows Operating Systems

Problem-solving skills

Financial understanding

Education

4-year college degree

2-year college degree

Job description

A leading hospitality company is seeking an Operations Manager for Candlewood Suites in Danvers, MA. The role involves supervising day-to-day hotel operations, ensuring guest satisfaction, and leading team members in various departments. Candidates should have a minimum of 3 years' experience in a hotel environment or relevant education. A competitive benefits package, including medical coverage and retirement plans, is offered. The ideal candidate will be detail-oriented, service-oriented, and capable of managing high-pressure situations.