Front Desk Lead - Guest Experience & Rewards Expert

Workstream; Newnan (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

Workstream is looking for a dedicated guest service agent in Newnan, Georgia. In this role, you will ensure 100% guest satisfaction, handling check-ins and check-outs while offering exceptional benefits to rewards members. The ideal candidate should be friendly, passionate about service, and able to thrive in fast-paced settings. Join us in exceeding our guests' expectations and create memorable experiences in our hotels.

Qualifications

• Friendly and welcoming attitude with guests.
• Passion for guest service and problem resolution.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome guests and verify information during check-in.
• Follow up with guests during check-out.
• Promote and provide outstanding recognition and benefits to rewards members.

Job description

Workstream is looking for a dedicated guest service agent in Newnan, Georgia. In this role, you will ensure 100% guest satisfaction, handling check-ins and check-outs while offering exceptional benefits to rewards members. The ideal candidate should be friendly, passionate about service, and able to thrive in fast-paced settings. Join us in exceeding our guests' expectations and create memorable experiences in our hotels.