Front Desk Lead

HOAMCO (Homeowners Association Management Company); Gilbert (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in community association management is seeking a Front Desk Lead for their Val Vista Lakes community in Gilbert, AZ. The role involves supervising the Front Desk team, ensuring excellent customer service, and handling various administrative tasks. Join a team dedicated to creating a welcoming environment for residents and managing community operations efficiently.

Qualifications

• Minimum 2 years supervisory experience.
• Experience in Hospitality and knowledge of Building Link (a plus).

Responsibilities

• Supervising and training the Front Desk team.
• Providing exceptional customer service.
• Overseeing daily operations and package management.

Skills

Customer Service

Communication

Tools

Microsoft Office

Job description

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Position: Front Desk Lead - Val Vista Lakes (Gilbert, AZ)

Function & Role:

This is a Full-Time position in Val Vista Lakes, a master planned community in Gilbert, AZ, reporting to the General Manager. The community features over 2,000 homes and amenities. The role involves supervising the Front Desk team, providing excellent customer service, and handling administrative duties. Benefits are included.

Responsibilities:

• Supervising and training the Front Desk team
• Providing exceptional customer service
• Maintaining professionalism and integrity
• Overseeing daily operations and package management
• Collaborating with the General Manager

Qualifications:

• Excellent customer service and communication skills
• Ability to generate reports
• Proficiency in Microsoft Office
• Experience in Hospitality and knowledge of Building Link (a plus)
• Minimum 2 years supervisory experience

Additional Duties:

• Training and supporting staff
• Creating a welcoming environment for residents
• Managing packages and assisting residents and vendors

Company Qualities:

• Positive image projection
• Task prioritization in a fast-paced setting
• Team player attitude

Note: Job duties may be modified as necessary.

Application Link:

Apply here

About HOAMCO:

Since 1991, HOAMCO has managed over 550 communities across six states, focusing on community association management and growth.