Front Desk & Internal Marketing Lead — Patient Experience

Align Chiropractic; Olde West Chester (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Complimentary chiropractic care

Friday afternoons and weekends off

Team-first culture where ideas matter

Job summary

Align Chiropractic in West Chester, OH, is hiring a friendly front desk associate who also leads internal marketing. You’ll greet patients, schedule and confirm appointments, handle payments, and keep records up to date.

You’ll collaborate with the Marketing Director on six-week campaigns, plan events, and drive patient engagement across the office. Ideal candidates are upbeat, organized, and creative, with comfort using scheduling software and basic social media.

Qualifications

• Face of the office with strong communication and care.
• Able to juggle tasks and stay organized.
• Comfortable using scheduling tools and social media.
• Healthcare/front desk or marketing exposure is a plus.

Responsibilities

• Greet and check in patients with energy and genuine care.
• Schedule, confirm appointments, and keep the day on time.
• Check out patients, collect payments, and book next visits.
• Answer phones, texts, and online inquiries promptly.
• Maintain accurate patient records.
• Assist with six-week internal marketing cycles and events.
• Communicate promotions clearly across staff and rooms.
• Encourage patient participation and track engagement.

Skills

People skills

Organized

Creative thinking

Reliable & punctual

Tech-savvy

Tools

Scheduling software

Social media basics

Job description

Align Chiropractic in West Chester, OH, is hiring a friendly front desk associate who also leads internal marketing. You’ll greet patients, schedule and confirm appointments, handle payments, and keep records up to date.

You’ll collaborate with the Marketing Director on six-week campaigns, plan events, and drive patient engagement across the office. Ideal candidates are upbeat, organized, and creative, with comfort using scheduling software and basic social media.