Chiropractic Assistant & Internal Marketing Lead

Align Chiropractic; Olde West Chester (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Complimentary chiropractic care

Friday afternoons and weekends off

Team-first culture where ideas matter

Job summary

Align Chiropractic in West Chester, OH, is hiring a friendly front desk associate who also leads internal marketing. You’ll greet patients, schedule and confirm appointments, handle payments, and keep records up to date.

You’ll collaborate with the Marketing Director on six-week campaigns, plan events, and drive patient engagement across the office. Ideal candidates are upbeat, organized, and creative, with comfort using scheduling software and basic social media.

Qualifications

• Face of the office with strong communication and care.
• Able to juggle tasks and stay organized.
• Comfortable using scheduling tools and social media.
• Healthcare/front desk or marketing exposure is a plus.

Responsibilities

• Greet and check in patients with energy and genuine care.
• Schedule, confirm appointments, and keep the day on time.
• Check out patients, collect payments, and book next visits.
• Answer phones, texts, and online inquiries promptly.
• Maintain accurate patient records.
• Assist with six-week internal marketing cycles and events.
• Communicate promotions clearly across staff and rooms.
• Encourage patient participation and track engagement.

Skills

People skills

Organized

Creative thinking

Reliable & punctual

Tech-savvy

Tools

Scheduling software

Social media basics

Job description

Align Chiropractic is a growing, results-driven practice in West Chester. We help people move better, feel better, and stop chasing temporary fixes. Our patients come to us for chiropractic care, shockwave therapy, and advanced thermal imaging, and every visit starts at our front desk.

The Role

This is a two-part role. At the front desk, you are the first face our patients see and the last one they talk to before they leave. Behind the scenes, you lead internal marketing: making sure every patient in our office knows what's coming up and wants to be part of it. We need someone who is warm, organized, creative, and quick on their feet.

What You'll Do

• Greet and check in patients with energy and genuine care
• Schedule and confirm appointments and keep the day running on time
• Check out patients, collect payments, and book their next visit
• Answer phones, texts, and online inquiries promptly
• Keep patient records accurate and up to date

Internal Marketing

• Work within our six-week marketing cycle alongside our Marketing Director
• Plan upcoming in-office events and patient engagement strategies
• Make sure every event and promotion is communicated clearly across the office, from the front desk to the adjusting room
• Drive patient participation and attendance at our events
• Track what's working and bring new ideas to raise engagement

What We're Looking For

• Upbeat, confident communicator who loves working with people
• Highly organized and comfortable juggling multiple tasks
• Creative thinker who enjoys planning events and rallying people around them
• Reliable, punctual, and coachable
• Comfortable with computers, scheduling software, and social media
• Healthcare, front desk, or marketing experience is a plus, not a requirement. We train the right person.

Schedule

• Monday: 7:00 to 11:30 AM and 1:30 to 7:30 PM
• Tuesday: 9:30 AM to 4:00 PM
• Wednesday: 7:00 to 11:30 AM and 1:30 to 7:30 PM
• Thursday: 1:00 to 7:30 PM
• Friday: 6:00 AM to 12:00 PM

What We Offer

• $15 to $20 per hour, based on experience
• Paid time off
• Complimentary chiropractic care
• Friday afternoons and weekends off
• A positive, team-first culture where your ideas directly shape the patient experience