Front Desk & Intake Specialist - Behavioral Health Admissions

Universal Health Services, Inc.; Auburn Hills (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

Havenwyck Hospital in Auburn Hills, MI is seeking an Admissions Coordinator - PRN (7am-3:30pm) to support the admissions process and patient flow. You will verify insurances, obtain signatures on forms, and coordinate with Intake, patients, and nursing units.

Responsibilities include handling the hospital switchboard, guiding visitors, documenting patient rights information, and ensuring timely distribution of admitting paperwork.

Qualifications

• High school diploma required.
• Experience verifying insurance required.
• 1–3 years in admissions or related department preferred.
• Phone/switchboard and typing/computer skills required.
• Professional, customer-focused with strong communication.
• Must be in good standing for internal transfers.

Responsibilities

• Answer hospital switchboard and direct calls.
• Verify insurances, explain eligibility, co-pays, deductibles.
• Process admitting paperwork and obtain signatures.
• Enter admission/discharge data into computer system.
• Prepare daily census sheet.
• Greet visitors and direct to correct staff.
• Document that Patient Rights Booklet and Advance Directive info were provided.

Skills

Insurance verification

Phone/switchboard

Typing/Computer skills

Customer service

Communication skills

Multi-tasking

Education

High School Diploma

Job description

Havenwyck Hospital in Auburn Hills, MI is seeking an Admissions Coordinator - PRN (7am-3:30pm) to support the admissions process and patient flow. You will verify insurances, obtain signatures on forms, and coordinate with Intake, patients, and nursing units.

Responsibilities include handling the hospital switchboard, guiding visitors, documenting patient rights information, and ensuring timely distribution of admitting paperwork.