Front Desk / Intake Coordinator

Assist Point Inc; Webster (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Assist Point Inc. in Webster, TX is seeking a friendly bilingual Front Desk / Intake Coordinator to be the first contact for clients and visitors. You will handle intake and administrative tasks with a focus on customer service.

The role requires Spanish-speaking proficiency, excellent communication, and strong organizational skills to manage scheduling, data entry, and records, while ensuring a welcoming reception and smooth office operations.

Qualifications

• High school diploma or equivalent; additional education or certification is a plus.
• Experience in front desk, receptionist, or intake coordinator roles preferred.
• Strong communication, organizational, and time management skills.
• Bilingual Spanish speaking required.

Responsibilities

• Greet clients, visitors, and staff professionally and courteously.
• Handle phone calls promptly and direct inquiries as needed.
• Manage client intake, schedule appointments, and collect documentation.
• Maintain and update client records accurately and securely.
• Coordinate communication between clients, staff and departments.
• Perform general admin duties such as filing, faxing, and office supplies.
• Keep front desk area clean, organized, and welcoming.
• Assist with additional tasks as assigned by management.

Skills

Excellent communication

Interpersonal skills

Bilingual Spanish

Multitasking

Time management

Customer service

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Database management

Job description

Position:Front Desk / Intake Coordinator

Location: webster, TX

Job Id:307

# of Openings:1

Bilingual Front Desk / Intake Coordinator

Location: Webster, TX

Job Description

We are seeking a friendly and organized bilingual Spanish speaking Front Desk / Intake Coordinator to join our team in Webster, TX. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while efficiently managing intake processes and administrative tasks.

Responsibilities

• Greet and welcome clients, visitors, and staff in a professional and courteous manner.
• Answer and direct incoming phone calls promptly and efficiently.
• Manage client intake process including scheduling appointments, collecting necessary documentation, and entering data into the system.
• Maintain and update client records accurately and confidentially.
• Coordinate communication between clients, staff, and other departments as needed.
• Handle general administrative duties such as filing, faxing, and managing office supplies.
• Ensure the front desk area is clean, organized, and welcoming.
• Assist with other tasks and projects as assigned by management.

Qualifications

• High school diploma or equivalent; additional education or certification is a plus.
• Previous experience in a front desk, receptionist, or intake coordinator role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency with Microsoft Office Suite and experience with database management.
• Professional and friendly demeanor with a customer-focused attitude.
• Must be bilingual Spanish speaking