Front Desk & Intake Clerk — Visitor Concierge

Ponca Tribe of Nebraska; Macy (NE); On-site; USD 19,000 - 30,000; Full time

Job summary

Ponca Tribe of Nebraska seeks a Receptionist/Intake Clerk to greet visitors and handle intake documents for the ONWP office. The role schedules appointments, maintains the lobby, and provides clerical support while upholding confidentiality and HIPAA requirements.

Proficiency with Excel, Word, Adobe, Publisher, and PowerPoint, plus familiarity with the NATIONS MIS system, is expected. A valid driver’s license and transportation are required.

Qualifications

• Minimum education: high school diploma or GED; 1 year office technology experience preferred.
• Strong customer service and professional communication required.
• Must be able to maintain confidentiality and follow HIPAA policies.

Responsibilities

• Greet visitors and assist callers; process intake documents and schedule appointments.
• Maintain the lobby area, file records, and support clerical tasks.
• Answer calls, direct messages, and relay staff messages as needed.
• Protect privacy, follow program guidelines, and assist with MIS reports.

Skills

Customer service

Interpersonal skills

Computer literacy

NATIONS MIS

Microix

Power of HIPAA awareness

Education

High school diploma or GED

Tools

Excel

Word

Adobe

Publisher

PowerPoint

Job description

Ponca Tribe of Nebraska seeks a Receptionist/Intake Clerk to greet visitors and handle intake documents for the ONWP office. The role schedules appointments, maintains the lobby, and provides clerical support while upholding confidentiality and HIPAA requirements.

Proficiency with Excel, Word, Adobe, Publisher, and PowerPoint, plus familiarity with the NATIONS MIS system, is expected. A valid driver’s license and transportation are required.