Insurance Front Desk & Client Advisor - Licensing Paid

State Farm Agent; Decatur (IL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Hourly Plus Commission

Licensing Paid by Agency

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Decatur is looking for a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Ideal candidates will have prior experience in a service role and strong communication skills. This position offers a competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Organizational abilities and comfort with sales conversations.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with customers about insurance options.
• Support the team with administrative tasks.

Skills

Customer service

Communication skills

Multitasking

Interpersonal skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency in Decatur is looking for a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Ideal candidates will have prior experience in a service role and strong communication skills. This position offers a competitive salary, health insurance, and opportunities for advancement.