Front Desk & Insurance Support Specialist

Frank Petronella - State Farm Agent; Hasbrouck Heights (NJ); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Frank Petronella - State Farm Agent in Hasbrouck Heights, NJ seeks a friendly receptionist to greet clients, manage calls and scheduling, and support a small, dedicated team serving State Farm customers.

Ideal candidates are highly organized, detail oriented, and comfortable discussing insurance options. Bilingual Spanish is a plus; we offer training, development, and a path to growth in a supportive workplace.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales aptitude

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Frank Petronella - State Farm Agent in Hasbrouck Heights, NJ seeks a friendly receptionist to greet clients, manage calls and scheduling, and support a small, dedicated team serving State Farm customers.

Ideal candidates are highly organized, detail oriented, and comfortable discussing insurance options. Bilingual Spanish is a plus; we offer training, development, and a path to growth in a supportive workplace.