Front Desk & Insurance Client Specialist

Felixnet Prophete - State Farm Agent; Fayetteville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Felixnet Prophete - State Farm Agent is seeking a highly organized Receptionist to join our team. The role focuses on greeting customers, managing appointments, and handling inquiries while supporting the sales process with insurance options.

The ideal candidate has experience in receptionist or customer service roles, strong communication skills, and is comfortable engaging in sales conversations. Basic computer skills and CRM familiarity are required, with bilingual Spanish or French preferred.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish or French preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Felixnet Prophete - State Farm Agent is seeking a highly organized Receptionist to join our team. The role focuses on greeting customers, managing appointments, and handling inquiries while supporting the sales process with insurance options.

The ideal candidate has experience in receptionist or customer service roles, strong communication skills, and is comfortable engaging in sales conversations. Basic computer skills and CRM familiarity are required, with bilingual Spanish or French preferred.