Front Desk & HR Support Specialist

Marquette Transportation Company, LLC; Metairie (LA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K plan with company match

Bonus plan

Company paid life insurance

Short- & long-term disability

Flexible spending account

Critical illness and accident coverage

Job summary

Marquette Transportation Company is seeking a friendly, organized Receptionist to be the first point of contact for the office as operations transition from St. Rose to Metairie, LA.

The role is highly customer-facing and phone-heavy, providing professional, welcoming service while supporting Recruiting and HR teams with scheduling and coordination. The successful candidate will handle calls, greet visitors, assist candidates and staff, and ensure accurate information flow.

Qualifications

• Two (2) or more years of experience in a customer-facing, receptionist, administrative, call center, or similar role preferred.
• Previous experience in recruiting, human resources, staffing, or another employment-related environment is a plus.
• Comfortable handling a high volume of telephone calls and interacting with a steady flow of candidates, visitors, and employees.
• Strong customer service mindset with the ability to remain professional, patient, and helpful in every interaction.

Responsibilities

• Serve as the first point of contact for the office by answering a high volume of incoming calls, assisting callers with general inquiries, and directing calls to the appropriate team member.
• Welcome and assist visitors, candidates, employees, and other guests, ensuring they are greeted professionally and directed to the appropriate person or appointment.
• Respond to candidate and applicant inquiries by phone and in person, providing accurate information or connecting them with the appropriate member of the Recruiting or HR team.
• Provide a positive and professional candidate experience throughout the initial stages of the hiring process.
• Assist recruiters with scheduling interviews and coordinating candidate appointments.
• Confirm scheduled interviews, pre-employment physicals, and other candidate appointments as needed.
• Provide general information regarding the employment and onboarding process while appropriately escalating questions requiring recruiter or HR assistance.
• Process employment verifications and rehire eligibility requests, as needed.
• Maintain accurate records and documentation related to candidate and employee inquiries and requests.
• Maintain confidentiality and exercise sound judgment when handling sensitive candidate, employee, and company information.

Skills

Customer service

Phone etiquette

Verbal communication

Attention to detail

Organization

Microsoft Office

Professionalism

Job description

Marquette Transportation Company is seeking a friendly, organized Receptionist to be the first point of contact for the office as operations transition from St. Rose to Metairie, LA.

The role is highly customer-facing and phone-heavy, providing professional, welcoming service while supporting Recruiting and HR teams with scheduling and coordination. The successful candidate will handle calls, greet visitors, assist candidates and staff, and ensure accurate information flow.