Front Desk Host - Vibrant Barbershop Concierge

Floyd's 99 Barbershop; Costa Mesa (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee assistance program

Opportunities for growth

Health benefits (full-time)

Fun, relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Costa Mesa, CA is hiring a Front Desk Host. This full-time role is central to keeping the shop's retail and scheduling running smoothly, with a focus on friendly service and efficient operations.

You'll greet clients, answer calls, schedule appointments, provide pricing, and assist with product upsells. The environment is fast-paced, energetic, and built on teamwork and positivity.

Qualifications

• 2+ years of customer service in retail, hospitality, or beauty.
• Ability to work in a fast-paced environment.
• Excellent collaboration and communication skills, on phone and in person.
• Commitment to helping others and teamwork.
• Strong organizational, detail-oriented, and time-management abilities.
• Ability to maintain confidentiality.
• Flexible schedule including nights and weekends.

Responsibilities

• Answer phone calls and take messages for staff.
• Schedule appointments and provide pricing information.
• Upsell treatments or products when possible.
• Manage quotes and estimate wait times.
• Assist with general cleaning duties to maintain a clean shop.

Skills

Customer service

Communication

Team collaboration

Time management

Discretion/confidentiality

Flexibility

Job description

Floyd's 99 Barbershop in Costa Mesa, CA is hiring a Front Desk Host. This full-time role is central to keeping the shop's retail and scheduling running smoothly, with a focus on friendly service and efficient operations.

You'll greet clients, answer calls, schedule appointments, provide pricing, and assist with product upsells. The environment is fast-paced, energetic, and built on teamwork and positivity.