Front Desk Host: Gym Customer Service + Free Membership

EōS Fitness; Bradenton (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free gym membership

Daily pay

401(k) + company matching

Health, dental, vision

Job summary

EōS Fitness in Bradenton is seeking a customer-focused front desk team member to greet members, provide program information, and process payments. You will handle inquiries, check-in, and maintain a clean, welcoming front desk, while following safety procedures and supporting inventory management.

Ideal candidates have prior customer service experience, strong interpersonal skills, and flexibility to work evenings, weekends, and holidays. CPR certification within 30 days is required.

Qualifications

• Experience in customer service or front desk role.
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask and handle a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required.
• CPR certification required within 30 days of hire.
• Proficiency in MS Office and familiarity with gym management software.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

Skills

Customer service

Front desk

Interpersonal skills

Multitasking

Flexibility

Education

CPR certification

Tools

Gym management software

MS Office

Job description

EōS Fitness in Bradenton is seeking a customer-focused front desk team member to greet members, provide program information, and process payments. You will handle inquiries, check-in, and maintain a clean, welcoming front desk, while following safety procedures and supporting inventory management.

Ideal candidates have prior customer service experience, strong interpersonal skills, and flexibility to work evenings, weekends, and holidays. CPR certification within 30 days is required.