Front Desk Host - Guest Services (Part-Time)

Indian Wells Resort Hotel; Indio (CA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health Benefits

Holidays & Paid Time Off

401(k) Retirement Plan

Education Program

Hotel Travel Discounts

Daily Pay

Job summary

Quorum Hospitality is seeking a friendly Guest Services Agent to welcome guests at Indian Wells Resort Hotel. This on-site, part-time role handles front desk duties, reservations, and guest inquiries with a smile. You’ll need a high school diploma, comfort with Windows, and the ability to multitask in a fast-paced environment.

The job offers benefits, travel discounts, and daily pay options. As a member of our guest services team, you’ll collaborate with other hotel departments to ensure guest

Qualifications

• Customer service experience preferred in a hotel or related field.
• High school diploma or equivalent required.
• Ability to use Windows operating systems proficiently.
• Positive, upbeat personality with commitment to guest service.
• Ability to multi-task, stay detail-oriented and solve problems.

Responsibilities

• Greet and welcome guests at the Front Desk in a friendly, service-oriented manner.
• Operate the telephone switchboard courteously.
• Answer inquiries about hotel services, facilities, hours, and local info.
• Maintain communication with other hotel departments.
• Handle check-ins and check-outs efficiently and courteously.
• Assist with reservations and rate quoting; follow policies.
• Support inventory control and keep lobby/public spaces clean.
• Perform other duties as assigned.

Skills

Customer Service

Windows OS

Multi-tasking

Communication

Education

High school diploma or equivalent

Tools

Windows

Job description

Quorum Hospitality is seeking a friendly Guest Services Agent to welcome guests at Indian Wells Resort Hotel. This on-site, part-time role handles front desk duties, reservations, and guest inquiries with a smile. You’ll need a high school diploma, comfort with Windows, and the ability to multitask in a fast-paced environment.

The job offers benefits, travel discounts, and daily pay options. As a member of our guest services team, you’ll collaborate with other hotel departments to ensure guest