Front Office Host (Full Time)

Grand Hyatt; Indio (CA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Paid holidays

401K with Matching

Flexible Spending Account (FSA)

Employee Assistance Program

Tuition Reimbursement

Complimentary Employee Meal

Complimentary Parking

Referral Bonuses

Free room nights

Discounted room nights

Friends and Family discounts

Job summary

Grand Hyatt Indian Wells Resort & Villas is hiring a Front Office Host to join our Front Office team. You will manage guest registration and inform guests about hotel services and promotions, while handling payments and inquiries with professionalism.

Be the face of Hyatt, delivering memorable guest experiences. Experience in hotel front desk or customer service is valued, and the role offers competitive hourly pay and benefits.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Handle guest registration and communicate hotel services and promotions.
• Process payments and respond to guest inquiries.
• Serve as the face of Hyatt as a Front Office Associate.

Skills

Customer service

Communication

Job description

Organization- Grand Hyatt Indian Wells Resort and Villas

Summary

Be part of our Front Office team as Front Office Host at the Grand Hyatt Indian Wells Resort and Villas. Located in Greater Palm Springs, Grand Hyatt Indian Wells Resort & Villas has completed a property-wide renovation and up branding from Regency to Grand. Grand Hyatt features 531 newly transformed luxury guestrooms, suites, casita-style villas, and two brand new Celebrity Chef food & beverage venues. Set within the perfect backdrop of scenic Indian Wells, this property is a destination favorite as it is positioned to take hospitality to a new level in the destination.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

The pay-range for this position is $19.00 - $22.80 hourly. This is the pay range for this position that the Grand Hyatt reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Benefits include:

• Medical, Dental, and Vision after 30 days of Full-Time employment
• Paid holidays, vacation and sick leave
• Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses
• Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods)

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.