Front Desk Host | Full Time

Hyatt Regency; Sacramento (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Free room nights

Medical insurance

401K with company match

Paid Vacation & sick days

Paid family leave & new child leave

Tuition reimbursement

Free meals during shift

Employee stock purchase plan

Retail discounts

Job summary

Hyatt Regency Sacramento seeks a Front Office Associate to welcome guests, handle check-in/check-out, and promote hotel services. You will be the face of the property, delivering exceptional service in a fast-paced environment.

The role offers an hourly wage of $23.14 and requires flexible availability, including mornings, evenings, weekends, and holidays. Benefits include room-night discounts, medical plans, and retirement options.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to work AM/PM shifts, holidays, and weekends.

Responsibilities

• Register guests and communicate hotel services and promotions.
• Contribute to guest experience and service quality.
• Process payments and respond to guest inquiries.

Skills

Communication skills

Customer service

Flexibility

Job description

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Organization- Hyatt Regency Sacramento

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Ideally situated across from the stunning and lush 40-acre California Capitol State Park - and surrounded by restaurants, shopping, and nightlife - our recently redesigned downtown Sacramento, California hotel places you in a serene urban oasis within walking distance of Capitol Mall, Crocker Art Museum, Old Sacramento Waterfront and more. Enjoy the expansive resort-style pool deck, savor an exquisite dinner beside an outdoor fireplace, or take in the city skyline views from the guest room.

The Opportunity

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! This is an hourly position with a compensation of $23.14 per hour.

We are proud to offer exceptional benefits which include:

• Free room nights, Discounted, and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Qualifications - External

Experience Required

• A true desire to satisfy the needs of others in a fast-paced environment.
• Must have refined verbal and written communication skills.
• Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends.