Front Desk & Guest Services Specialist (Senior Living)

The Riverwoods Group; Exeter (NH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical & Dental

403(b) retirement plan

Earned Time off

Paid holidays

Wellness programs

DailyPay

On-site fitness

Meal program

Education assistance

Job summary

RiverWoods is seeking a Full Time Front Desk Receptionist to join our Exeter, NH campus. This 32-hour-per-week role includes some weekend coverage once a month and reports to the Front Desk Supervisor.

You will greet residents, guests and vendors, answer calls on a multi-line phone, coordinate mail, and assist with guest room reservations, while supporting a friendly, team-oriented community. RiverWoods offers medical and dental insurance, a 403(b) retirement plan with company match, earned time

Qualifications

• High school diploma or equivalent.
• Minimum of two years working experience in the receptionist/secretarial field.
• Experience with computers, word processing and spreadsheets.
• New Hampshire Notary preferred, but not required.

Responsibilities

• Greet residents, guests and vendors using a friendly, helpful, and responsive manner
• Answer multi-line telephone in a professional, friendly and responsive manner.
• Communicate to staff and concierge on a two-way radio.
• Process all out-going and in-coming mail.
• Booking guest room reservations for resident's family and guest

Skills

Customer service

Phone etiquette

Education

High school diploma or equivalent

Job description

RiverWoods is seeking a Full Time Front Desk Receptionist to join our Exeter, NH campus. This 32-hour-per-week role includes some weekend coverage once a month and reports to the Front Desk Supervisor.

You will greet residents, guests and vendors, answer calls on a multi-line phone, coordinate mail, and assist with guest room reservations, while supporting a friendly, team-oriented community. RiverWoods offers medical and dental insurance, a 403(b) retirement plan with company match, earned time