Front Desk Guest Services Specialist — Evenings & Weekends

Birchwood Inn Partners, LLLP; Saint Petersburg (FL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

401K

Discounted Meals

Job summary

Birchwood Inn Partners, LLLP is seeking a Front Desk Associate in Saint Petersburg, FL to warmly welcome guests, handle registrations, and manage room assignments. You will verify guest information, process payments, and provide information on local services and entertainment.

The role requires strong customer service, multi-tasking, and the ability to work nights, weekends and holidays. Health benefits and 401K are included, with potential for growth in a friendly team environment.

Qualifications

• Minimum 3 years experience in hospitality or customer service.
• Excellent communication and interpersonal skills.
• Ability to work nights, weekends and holidays.
• Valid driver’s license may be required; background check restricted.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Register guests, confirm room requirements and issue door cards.
• Handle guest inquiries and requests; convey messages and services.
• Maintain guest records and process charges to ensure accurate billing.
• Assist with reservations, luggage, room service orders, and valet services.
• Support housekeeping and team operations as needed.

Skills

Customer Service

People Skills

Quality Focus

professionalism

Energy Level

Multi-tasking

Dependability

Phone Skills

Data Entry Skills

Listening

Open Availability

Job description

Birchwood Inn Partners, LLLP is seeking a Front Desk Associate in Saint Petersburg, FL to warmly welcome guests, handle registrations, and manage room assignments. You will verify guest information, process payments, and provide information on local services and entertainment.

The role requires strong customer service, multi-tasking, and the ability to work nights, weekends and holidays. Health benefits and 401K are included, with potential for growth in a friendly team environment.