Front Desk Guest Services Rep (20-40 hrs/wk)

Air Mobility Command; Tampa (FL); On-site; USD 21,000 - 32,000; Full time

Job summary

Air Mobility Command at MacDill AFB, Florida, seeks a Guest Services Representative for the Lodging facility. This is a Non-Appropriated Fund position assigned to the Lodging facility of the 6th Force Support Squadron Sustainment Flight, MacDill AFB, FL.

The role includes greeting guests, registering rooms, issuing keys, and handling payments while keeping the front desk area orderly and secure. Schedule guarantees 20 hours per week, with potential to work 20–40 hours.

Qualifications

• Education substitution is not allowed for this position.

Responsibilities

• Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
• Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
• Maintains housekeeping status of rooms, processes night audit procedures, and ensures customer service is the first priority.

Job description

Air Mobility Command at MacDill AFB, Florida, seeks a Guest Services Representative for the Lodging facility. This is a Non-Appropriated Fund position assigned to the Lodging facility of the 6th Force Support Squadron Sustainment Flight, MacDill AFB, FL.

The role includes greeting guests, registering rooms, issuing keys, and handling payments while keeping the front desk area orderly and secure. Schedule guarantees 20 hours per week, with potential to work 20–40 hours.