Front Desk Guest Services Pro – Growth Opportunities

slhosp; Sioux Falls, Northern (SD, KY); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k) after 6 months

Full benefits

Paid time off

Holiday pay

Travel discounts

Job summary

S&L Hospitality in Sioux Falls, SD, is seeking Front Desk / Guest Service agents to warmly welcome guests, check them in, answer questions, and resolve issues with professionalism.

Ideal candidates have customer service experience, can work independently, and are flexible enough to cover shifts including early mornings, evenings, weekends and holidays.

The role offers opportunities to grow within a privately held hospitality company that values guest satisfaction and local community involvement.

Qualifications

• Experience in customer service and hospitality preferred.
• Knowledge of hotel PMS systems.
• Flexible schedule to meet business needs.
• Ability to remain composed and professional under pressure.

Responsibilities

• Represent the first point of contact with guests and manage all stages of a guest’s stay.
• Anticipate guest needs and respond promptly and professionally.
• Act as information liaison for the property and guests.
• Provide up-to-date information about the hotel, local attractions, and events.
• Process payments and adhere to cashier procedures.
• Maintain a clean front desk area.

Skills

Customer service

PMS familiarity

Flexible schedule

Problem solving

Independent worker

Tools

PMS software

Job description

S&L Hospitality in Sioux Falls, SD, is seeking Front Desk / Guest Service agents to warmly welcome guests, check them in, answer questions, and resolve issues with professionalism.

Ideal candidates have customer service experience, can work independently, and are flexible enough to cover shifts including early mornings, evenings, weekends and holidays.

The role offers opportunities to grow within a privately held hospitality company that values guest satisfaction and local community involvement.