Front Desk & Guest Services Coordinator

Service Corporation International; Hicksville (NY); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

401(k)

Job summary

Dignity Memorial seeks a courteous receptionist to greet guests, answer inquiries, and manage front-desk operations in a respectful and confidential manner. You will assist families, route calls, and help maintain a calm, supportive environment in a funeral services setting.

The role requires strong communication, basic MS Office skills, and a professional appearance. Weekend availability may be required, and pay is hourly at around $20 per hour, with eligibility for certain benefits for

Qualifications

• High School Diploma or equivalent is required.
• Six months of general office/receptionist experience preferred.
• Proficient with phones, fax, copier.
• Strong MS Office skills and professional communication.

Responsibilities

• Greet guests and visitors and offer assistance.
• Notify staff of arrivals and escort guests to the proper room.
• Answer routine questions about services, products, locations, and directions.
• Escalate and involve management with customer service or security issues.
• Receive and manage deceased belongings with chain-of-custody procedures.

Skills

Professional interpersonal skills

Clear and professional speaking voice

Telephone etiquette

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Dignity Memorial seeks a courteous receptionist to greet guests, answer inquiries, and manage front-desk operations in a respectful and confidential manner. You will assist families, route calls, and help maintain a calm, supportive environment in a funeral services setting.

The role requires strong communication, basic MS Office skills, and a professional appearance. Weekend availability may be required, and pay is hourly at around $20 per hour, with eligibility for certain benefits for