Front Desk / Guest Services Associate (Full-Time)

Olde-Florida-Motorcoach-; Labelle (ID); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Competitive pay

Resort perks

Job summary

Olde Florida Motorcoach & RV Resort in LaBelle, FL is seeking a Guest Services Associate to manage reservations and guest experiences at the Welcome Center. You will handle check-ins/check-outs, answer phones, provide maps and schedules, assist with packages and events, and maintain a welcoming, organized front desk.

Weekend and occasional evening work are required to support our guests. You will collaborate with teams to ensure smooth arrivals and resolve guest concerns professionally,

Qualifications

• Hospitality/customer service experience preferred
• Strong communication and multitasking skills
• Friendly, engaging, and solutions-oriented

Responsibilities

• Manage check-ins, check-outs, reservations.
• Answer phones using OFMCRV standards.
• Provide maps, recommendations, schedules.
• Handle packages and mail.
• Maintain Welcome Center cleanliness.
• Support guest events and activities.
• Resolve concerns professionally.

Skills

Hospitality

Customer service

Communication

Multitasking

Friendly demeanor

Job description

Description

Department: Guest Services

Reports To: Office Manager

Location: Olde Florida Motorcoach & RV Resort – LaBelle, FL

POSITION SUMMARY

The Guest Services Associate manages reservations and guest experience at the Welcome Center.

KEY RESPONSIBILITIES

• Manage check-ins, check-outs, reservations.
• Answer phones using OFMCRV standards.
• Provide maps, recommendations, schedules.
• Handle packages and mail.
• Maintain Welcome Center cleanliness.
• Support guest events and activities.
• Resolve concerns professionally.

Requirements

QUALIFICATIONS

• Hospitality/customer service experience preferred
• Strong communication and multitasking skills
• Friendly, engaging, and solutions-oriented

WORKING CONDITIONS

• Weekends/holidays required
• Occasional evenings as needed

EEO & BENEFITS

Olde Florida Motorcoach & RV Resort is an Equal Opportunity Employer. Competitive pay and resort perks.