Front Desk & Guest Services Associate

Concord Hospitality Brand; Wixom (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) program with company match

Discounted room rates at Concord-managed hotels

Training and career advancement opportunities

Job summary

Concord Hospitality Brand in Wixom, MI is hiring a Front Desk Clerk/Gast Services Clerk who will deliver exceptional service, ensuring guests feel welcomed and supported during their stay. The position requires strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment.

The ideal candidate should have a high school diploma and prior experience in hospitality. This full-time role offers competitive wages, medical and dental benefits, as well as opportunities for career advancement.

Qualifications

• High school diploma or equivalent preferred.
• Prior hospitality or customer service experience is a plus.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

Responsibilities

• Assist guests efficiently, courteously, and professionally at all times.
• Maintain a high level of service and hospitality standards.
• Promptly address guest concerns and ensure satisfaction.

Skills

Interpersonal skills

Communication skills

Multitasking

Detail-oriented

Organizational skills

Education

High school diploma or equivalent

Job description

Concord Hospitality Brand in Wixom, MI is hiring a Front Desk Clerk/Gast Services Clerk who will deliver exceptional service, ensuring guests feel welcomed and supported during their stay. The position requires strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment.

The ideal candidate should have a high school diploma and prior experience in hospitality. This full-time role offers competitive wages, medical and dental benefits, as well as opportunities for career advancement.