Front Desk & Guest Services Associate

Drybar Shops; Raleigh (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay + bonus

Free monthly Drybar services

Retail product discounts

Ongoing training and development

Energetic, team-oriented environment

Brand focus and culture

Job summary

Drybar Shops in Raleigh, NC is seeking a Front Desk Associate to be the first friendly face guests see and to help curate an exceptional Drybar experience. You will manage bookings, process payments, and assist clients while maintaining a fast, friendly service standard.

The role emphasizes strong customer service, reliability, and the ability to multitask in a busy salon environment. This is a full-time position with growth opportunities within a fun, beauty-focused brand.

Qualifications

• Open availability required for shifts.
• 1+ year of experience in fast-paced, customer-facing roles.
• Experience with POS systems is strongly preferred.
• High school diploma or equivalent is required.

Responsibilities

• Create a warm, welcoming experience for every guest from arrival.
• Manage appointments, check-ins, check-outs, and transactions.
• Operate the point-of-sale system accurately and efficiently.
• Answer questions and help clients with their needs.
• Resolve issues using sound judgment and resources.
• Support retail sales and help clients discover products.
• Multitask effectively while maintaining high service levels.
• Maintain a professional, positive demeanor during busy periods.
• Collaborate with the salon team to deliver an exceptional guest experience.

Skills

Open availability

Customer service oriented

Strong multitasking

Friendly and solutions-focused

Education

High school diploma or equivalent

Tools

POS System

Job description

Drybar Shops in Raleigh, NC is seeking a Front Desk Associate to be the first friendly face guests see and to help curate an exceptional Drybar experience. You will manage bookings, process payments, and assist clients while maintaining a fast, friendly service standard.

The role emphasizes strong customer service, reliability, and the ability to multitask in a busy salon environment. This is a full-time position with growth opportunities within a fun, beauty-focused brand.