Guest Experience Specialist: Front Desk & Sales

Drybar Shops; North Bethesda (MD); On-site; USD 21,000 - 37,000; Full time

Job summary

Drybar Shops is hiring a Bartender (Front Desk) at Pike & Rose in North Bethesda, MD. You will be the first smile guests see, manage check-ins, bookings, and guest flow, and help maintain a fast-paced, high-energy salon environment.

We offer an energetic, supportive culture with opportunities for growth, flexible scheduling, and commissions/incentives on top of hourly pay. Weekend availability and strong guest service skills are key.

Qualifications

• Weekend availability required.
• Experience with POS or booking systems preferred.
• Salon, retail, hospitality or front desk experience a plus.

Responsibilities

• Create a warm, welcoming guest experience from check-in to check-out.
• Manage appointments, phones, bookings, and guest flow.
• Coordinate stylist timing and shop flow to keep services running smoothly.
• Serve complimentary beverages and create an elevated salon atmosphere.
• Educate guests on memberships, products, and promotions.
• Handle transactions and client profiles accurately.
• Maintain a clean, polished salon environment.
• Support teammates during busy shifts and contribute to a positive shop culture.
• Bring energy, professionalism, and personality every day.

Skills

Customer service

Communication

Multi-tasking

Organized

Reliability

Tools

POS systems

Booking systems

Job description

Drybar Shops is hiring a Bartender (Front Desk) at Pike & Rose in North Bethesda, MD. You will be the first smile guests see, manage check-ins, bookings, and guest flow, and help maintain a fast-paced, high-energy salon environment.

We offer an energetic, supportive culture with opportunities for growth, flexible scheduling, and commissions/incentives on top of hourly pay. Weekend availability and strong guest service skills are key.