Front Desk & Guest Services Associate

Equity LifeStyle Properties; Colorado; On-site; USD 42,000 - 54,000; Full time

Job summary

Equity LifeStyle Properties is seeking a friendly, detail-oriented front-desk style professional in Colorado to support guests and residents, handle payments and deposits, and coordinate maintenance requests. You will work closely with the Property Manager to resolve inquiries quickly and maintain high service standards.

The role emphasizes customer satisfaction, clear communication, and efficient office operations in a dynamic community setting.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service experience.
• Strong organizational and detail-oriented skills.
• Comfort with learning new computer systems.

Responsibilities

• Act as the property liaison and assist guests and residents with information in person and by phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to improve office efficiency.
• Collaborate with the Property Manager and communicate regularly to address inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts professionally.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties is seeking a friendly, detail-oriented front-desk style professional in Colorado to support guests and residents, handle payments and deposits, and coordinate maintenance requests. You will work closely with the Property Manager to resolve inquiries quickly and maintain high service standards.

The role emphasizes customer satisfaction, clear communication, and efficient office operations in a dynamic community setting.