Front Desk & Guest Services Associate

Atria Senior Living; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays and PTO

Annual anniversary rewards

Annual Scores Reward

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living is seeking a friendly, customer-focused receptionist to support residents and staff at our Austin community. You will answer calls, greet visitors, and coordinate reservations while maintaining calendars and communications.

Responsibilities include handling mail, coordinating errands, and assisting with supplies. The role requires a high school diploma or GED and basic CPR/training as needed; strong communication is essential for daily interactions.

Qualifications

• High school diploma or GED or equivalent experience.
• Basic First Aid and CPR certification where required.
• Must complete all Atria specified training programs.
• Able to read, write, and present information clearly in small groups.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing oriented way and forward to appropriate staff.
• Greet on-site visitors and direct them to the appropriate personnel.
• Coordinate guestroom reservations and maintain appointment calendars.
• Receive, sort, and route mail and maintain publications.
• Order, receive, and maintain office supplies; assist with basic clerical duties.

Skills

Customer service

Phone etiquette

Clerical skills

Basic math

Education

High school diploma or GED

Tools

Telephone system

Emergency call system

Copy & fax machines

Job description

Atria Senior Living is seeking a friendly, customer-focused receptionist to support residents and staff at our Austin community. You will answer calls, greet visitors, and coordinate reservations while maintaining calendars and communications.

Responsibilities include handling mail, coordinating errands, and assisting with supplies. The role requires a high school diploma or GED and basic CPR/training as needed; strong communication is essential for daily interactions.