Front Desk Guest Services Agent — Flexible Shifts

Peregrine Hospitality; Clearwater (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Peregrine Hospitality operates the AC Hotel Clearwater Beach, where friendly front desk professionals welcome guests, manage registrations, and assist with bookings. You will handle payments, provide local area information, and strive to ensure guest satisfaction.

The role emphasizes excellent communication, multitasking, and teamwork to deliver a seamless guest experience at the front desk.

Qualifications

• 1 year of experience in public guest/customer service.
• Hotel experience preferred.
• High School or better.

Responsibilities

• Greet and welcome guests upon arrival.
• Register guests into the computer and verify details.
• Accept payment at registration and checkout.
• Maintain a house bank and report receipts daily.
• Provide information on hotel facilities and local attractions.
• Assist guests with bookings and check-out processes.
• Handle guest complaints and resolve issues.
• Follow company policies and safety procedures.
• Adhere to attendance and reliability standards.

Skills

Customer service

Communication skills

Upselling

Cash handling

Computer skills

Attention to detail

Team player

Local knowledge

Multitasking

Verbal & written

Education

High School diploma

Tools

POS systems

MS Office

Job description

Peregrine Hospitality operates the AC Hotel Clearwater Beach, where friendly front desk professionals welcome guests, manage registrations, and assist with bookings. You will handle payments, provide local area information, and strive to ensure guest satisfaction.

The role emphasizes excellent communication, multitasking, and teamwork to deliver a seamless guest experience at the front desk.