Front Desk Guest Services Agent

Stonebridge Companies; Seattle (WA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Medical

Dental

Vision

PTO

401(k) matching

Wellness program

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies in Seattle, Washington is seeking a part-time Guest Service Agent to ensure smooth check-in/check-out and maintain accurate guest records. You will support front office operations, handle inquiries, payments, and reservations to deliver exceptional guest experiences.

The role requires strong customer service and communication skills, familiarity with property management systems, and the ability to work a flexible schedule including evenings and weekends.

Qualifications

• Previous front desk or guest service experience preferred.
• Strong customer service and communication skills.
• Proficiency with property management systems and basic office software.
• Ability to handle cash transactions.
• Strong organizational skills with attention to detail.
• Ability to work independently and follow hotel policies.

Responsibilities

• Greet, register, and assign rooms to guests.
• Verify guest credit and establish payment methods.
• Maintain accurate guest records and balance accounts.
• Post charges and manage check-out processes.
• Coordinate with housekeeping and maintenance staff.
• Answer guest inquiries about services and local attractions.
• Transmit messages by phone or switchboard.

Skills

Customer service

Communication

Property management systems

Office software

Cash handling

Organizational skills

Problem solving

Tools

Property Management System (PMS)

Microsoft Word

Microsoft Excel

Job description

Stonebridge Companies in Seattle, Washington is seeking a part-time Guest Service Agent to ensure smooth check-in/check-out and maintain accurate guest records. You will support front office operations, handle inquiries, payments, and reservations to deliver exceptional guest experiences.

The role requires strong customer service and communication skills, familiarity with property management systems, and the ability to work a flexible schedule including evenings and weekends.