Front Desk Guest Service Specialist - Hotel Discounts

PM-Hospitality-Strategies,-Inc.; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

Holiday Inn Express Market Center in Dallas, TX seeks a Full-Time Guest Service Agent to warmly welcome guests and manage front desk operations. You will be the main point of contact for guests from check-in to check-out, using the property management system to ensure smooth service.

Ideal candidates have a High School diploma (or equivalent) and 3–6 months of related experience, with strong customer service and a friendly, professional demeanor.

Qualifications

• High School diploma or equivalent.
• 3–6 months of related experience preferred.
• Strong customer service orientation.
• Willing to work flexible shifts including weekends and holidays.

Responsibilities

• Serve as the face of the front desk and assist guests from check-in to check-out.
• Provide local area knowledge and recommendations to guests.
• Handle cash and use PMS, databases, and guest management tools.

Skills

Customer service

Communication

Guest relations

Flexibility

Education

High School diploma or equivalent

Tools

Property Management System (PMS)

Databases

Cash handling/POS

Job description

Holiday Inn Express Market Center in Dallas, TX seeks a Full-Time Guest Service Agent to warmly welcome guests and manage front desk operations. You will be the main point of contact for guests from check-in to check-out, using the property management system to ensure smooth service.

Ideal candidates have a High School diploma (or equivalent) and 3–6 months of related experience, with strong customer service and a friendly, professional demeanor.