Front Desk Guest Service Pro – Growth & Benefits

Northwest x Southern Hospitality; Lewiston (ID); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid holidays after one year ofservice

Paid time off from day one

Sick leave for Alaska/Oregon/Washinton

Health benefits after 60 days

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

401(k)

Job summary

Holiday Inn Express Lewiston, ID, proudly managed by Northwest x Southern Hospitality, is hiring a Guest Service Representative (Front Desk Clerk). The role involves check-in/check-out, coordinating services, and serving as the primary guest contact to ensure a smooth stay.

The position requires a high school diploma or equivalent; hospitality experience is preferred. Expect up to 40 hours weekly with flexible shifts, including nights and weekends, in Lewiston, Idaho.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to work well in a team environment.
• Up to 40 hours per week with varied and flexible shifts, including nights, weekends, holidays, and overtime.

Responsibilities

• Greet and assist guests during check-in and check-out; coordinate hotel services to meet guest needs.
• Serve as the primary contact for guests throughout their stay and communicate hotel policies.
• Answer questions, resolve issues, and coordinate with other hotel staff to ensure a smooth guest experience.
• Maintain high standards of customer service and professionalism in a fast-paced environment.

Skills

Strong communication

Teamwork

Organization

Problem-solving

Multitasking

Education

High school diploma or equivalent

Job description

Holiday Inn Express Lewiston, ID, proudly managed by Northwest x Southern Hospitality, is hiring a Guest Service Representative (Front Desk Clerk). The role involves check-in/check-out, coordinating services, and serving as the primary guest contact to ensure a smooth stay.

The position requires a high school diploma or equivalent; hospitality experience is preferred. Expect up to 40 hours weekly with flexible shifts, including nights and weekends, in Lewiston, Idaho.