Front Desk & Guest Sales Ambassador

Dodge Ridge Corp.; California; On-site; USD 25,000 - 28,000; Full time

Job summary

Dodge Ridge Ski Resort in Pinecrest, CA is seeking a Front Desk Receptionist to greet guests, answer inquiries, and promote resort products. This on-site role emphasizes superior customer service and accurate cash handling.

Hourly pay ranges from $17.75 to $20.00. Candidates should be 18+, have a high school diploma, and be able to work in a fast-paced, team-oriented environment across varying weather conditions.

Qualifications

• Must enjoy people and deliver great service; work with other staff.

Responsibilities

• Proactively sell all company products in-person, via phone/email and web sales (Gift Cards, Season Pass Sales, Locker Sales, Lesson Sales).
• Answer guest inquiries promptly and professionally.
• Understand the reservation process and communicate clearly with Snowsports/other departments; reconcile reports.
• Collaborate with Marketing to stay informed on events, weather, promotions.
• Direct calls to appropriate departments and handle confidential matters.
• Use multi-line phones, copier, scanner, internet tools, Google Docs, Gmail and POS system.
• Balance cash drawers at close of day.

Skills

Customer service

Sales

Communication

Teamwork

Reservation knowledge

Education

High School Diploma

Tools

POS system

Job description

Dodge Ridge Ski Resort in Pinecrest, CA is seeking a Front Desk Receptionist to greet guests, answer inquiries, and promote resort products. This on-site role emphasizes superior customer service and accurate cash handling.

Hourly pay ranges from $17.75 to $20.00. Candidates should be 18+, have a high school diploma, and be able to work in a fast-paced, team-oriented environment across varying weather conditions.