Front Desk & Guest Experience Specialist (Photo Studio)

Grads Photography; Glendale (AZ); On-site; USD 21,352 - 22,730; Full time

Job summary

Grads Photography seeks a friendly front desk coordinator to warmly welcome guests, answer inquiries, manage appointments, and support studio operations in Glendale, AZ. You will handle phone and email inquiries, process and package orders, enter client information in internal systems, and coordinate with the studio team to ensure a smooth guest experience.

Candidates should have a high school diploma, basic computer skills, and reliable transportation; prior customer service is preferred,

Qualifications

• High school diploma or equivalent.
• Proficiency with basic computer programs (Word, Excel, Gmail).
• Excellent verbal and written communication.
• Reliable transportation to Glendale, AZ.

Responsibilities

• Greet and assist guests on arrival at the studio.
• Help customers with questions about sessions and products.
• Document customer interactions and assist with problem resolution.
• Answer and direct incoming phone calls.
• Schedule and confirm appointments.
• Ensure accurate entry and printing of orders.
• Process and package customer orders.
• Enter and manage client info using our internal systems.

Skills

Customer service experience

Bilingual (advantageous)

Multitasking

Attention to detail

Verbal & written communication

Education

High school diploma

Tools

MS Word

MS Excel

Gmail

Internet Explorer

Job description

Grads Photography seeks a friendly front desk coordinator to warmly welcome guests, answer inquiries, manage appointments, and support studio operations in Glendale, AZ. You will handle phone and email inquiries, process and package orders, enter client information in internal systems, and coordinate with the studio team to ensure a smooth guest experience.

Candidates should have a high school diploma, basic computer skills, and reliable transportation; prior customer service is preferred,